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Where does your city stands in these 5 levels of MaaS technology adaptations?

With the appearance of modern transportation mobility, new supporting technologies appeared to offer a convenient and effective network to users.

Fragmented market:

Having electric cars and micro-mobility vehicles on the roads is certainly a promising start in the right direction to achieve a cleaner and more sustainable future. However, creating a network where the transition is enabled and consumers are supported is equally essential. Encouraging the use of public transport is one thing; however, people who commute from less connected areas require an opportunity to drop their vehicles somewhere. Offering a park and ride is a solution that can facilitate the reduction of vehicles in urban areas. In this type of fragmented market, operators build a partnership with others.

Increased but still limited interactions:

Having easy-to-use, convenient ticketing solutions and apps can offer an easier way to conduct traveling. For example, with the use of ride-sharing apps, the number of vehicles on the roads can be optimized with the least mileage covered and reduced one-passenger vehicles in use. This stage of Maas technology development offers an increased but still limited interaction in terms of adaptation of MaaS technology.

Meta-operations and competition:

Routing, ticketing, and payment options are also supporting services that can enable a seamless transportation experience and information sharing, monitoring, and tracking. Through data collection, traffic jams can be avoided, and the number of accidents can also be reduced. A safer and more predictable transportation network enables people to reach their destination faster and with more certainty regarding time and convenience. This solution works with meta-operators managing multiple operators. This stage of the Maas technology solution may further develop towards multiple meta-operators competing with each other on the market.

Artificial Intelligence:

Once artificial intelligence is introduced into the processes, data is analyzed and understood with much higher clarity, and the market players – both operations and travelers have a much higher trust in travel plan recommendations, route adjustments, and other unforeseen alterations.


The five stages of Maas technology adaptation are present in different phases around the world. Our common goal is to strive towards establishing the various stages of the solution and optimize transportation mobility for the benefit of all stakeholders for a healthier and more sustainable future.

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